PRIVACY AND SECURITY POLICY

Effective Date: from log in date
This Privacy Policy sets out the principles and practices adopted by Academy Travel Services Inc. (“the Company”, “we”, “our”, or “us”), incorporated and operating in Toronto, Ontario, Canada, regarding the collection, use, disclosure, retention, and protection of personal information. The Company is committed to safeguarding the privacy rights of individuals in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

1. Collection of Personal Information
We collect personal information only as permitted by law and as necessary to provide our travel and related services. Such information may include, but is not limited to:

Full name, contact details (telephone number, email address, mailing address)
Identification and passport information where required for travel bookings
Payment and billing information
Travel preferences and booking history
Internet Protocol (IP) address and technical information related to use of our website

Personal information may be collected through our website, booking forms, surveys, electronic communications, and during interactions with our representatives.

2. Use of Personal Information
Personal information is used strictly for lawful purposes, including but not limited to:

Processing travel reservations, bookings, and related services
Verifying identity and preventing fraudulent activity
Providing customer service and responding to inquiries
Communicating relevant service updates, promotions, or offers (where consent has been obtained)
Complying with legal and regulatory obligations
Conducting internal research, analysis, and business operations

3. Consent
We collect, use, and disclose personal information only with the knowledge and consent of the individual, except where otherwise permitted or required by law. Consent may be expressed or implied, depending on the circumstances and the sensitivity of the information. Individuals may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Disclosure of Personal Information
We do not sell or rent personal information to third parties. Information may be disclosed only in the following circumstances:

To service providers and suppliers (such as airlines, hotels, tour operators, and technology partners) strictly for the purpose of fulfilling travel arrangements or related services
To comply with legal, regulatory, or law enforcement requests as required by applicable laws
To protect the rights, safety, and property of the Company, our clients, and others

All third parties receiving such information are contractually obligated to protect its confidentiality and use it only for authorized purposes.

5. Data Retention and Safeguards
Personal information is retained only for as long as necessary to fulfill the identified purposes or as required by law. Once the retention period has expired, personal information will be securely destroyed, erased, or anonymized.
We implement appropriate physical, technical, and administrative safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

6. Individual Rights
Under PIPEDA, individuals have the right to:

Request access to personal information held by the Company
Request correction of inaccurate or incomplete information
Withdraw consent to the use or disclosure of their personal information, subject to legal restrictions
Request deletion of their personal data, where applicable

Requests to exercise these rights may be submitted in writing to the Privacy Officer identified below.

7. Cookies and Online Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Users may adjust their browser settings to manage or block cookies. Please note that disabling cookies may affect the functionality of certain website features.

8. Changes to This Privacy Policy
The Company reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on our website with the revised effective date.

9.Advertising and Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Any data collected is used strictly to improve your travel experience with Academy Travels. If third-party tools (such as Google Ads, Google Analytics, or social media integrations) are used, they may collect anonymized data to measure performance and deliver relevant content, in compliance with Canadian privacy laws.

10.Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it immediately. Parents or guardians who believe their child has provided us with personal data may contact us to request deletion.

11.Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, but some features of the website may not function properly as a result. By continuing to use our site, you consent to our use of cookies as outlined in this policy.

12. Contact Information
Questions, concerns, or requests relating to this Privacy Policy or the Company’s handling of personal information should be directed to:
Privacy Officer
Academy Travel Services Inc.
Company Name: Academy Travels Service Inc.
Address: 951 Wilson Ave Unit 2U, North York, ON M3K 2A7
Email: contact@academytravels.com
Tel: (416) 657-8777